Replacement Parts Ordering Information
To purchase additional Locks or Key (tools) you will need to have your I.D. Registration Number found on your I.D. Registration Card supplied with your lock set.
What is a McGard ID Registration Card?
The McGard I.D. Registration Card is the card which is included in every set of McGard Locks. This card identifies the part number, style and pattern code of the lock set which you purchased. It is recommended that you fill out and return this registration portion to McGard immediately after purchase. This service is free and is to help you in the event that you lose your I.D. Registration card. This information will be entered into our computer data base to help you with future replacement part orders.
Examples of ID Registration cards:
This is the information you will need to order a replacement part:
To order a replacement key or lock please visit cs.mcgard.com. You will need your McGard I.D. Registration Card and major credit to order.
Order By Mail:
Send us your McGard I.D. Registration Card (If you have not previously done so). Complete the order form contained in the McGard package and specify exactly what you need. If you don't have an order form click on the Order Form button above and print it. Include a check, money order or credit card number with expiration date and a daytime phone number including the area code. Sorry, no C.O.D.'s. Please print clearly to avoid delays. For all orders from outside the United States, please call our Customer Service Department for further instructions at 716-662-8980, Monday - Friday, 8:00am to 5:00pm Eastern time.
Order By Phone:
Call McGard direct at 800-444-5847, Monday - Friday, 8:00am to 5:00pm Eastern time, with your McGard I.D. Registration Card and a major credit card. For all orders from outside the United States, please call our Customer Service Department for further instructions at 716-662-8980, Monday - Friday, 8:00am to 5:00pm Eastern time.
Our standard shipping method is First Class Mail. We must allow the Post Office seven to ten business days for delivery. Call for other expedited services that are available.
McGard Headquarters, USA
3875 California Road
Orchard Park, NY 14127-4198
Monday-Friday, 8:00am to 5:00pm EST
McGard produces the highest quality products at the most reasonable cost to meet our customers' needs. We strive to continually improve ourselves and our products while targeting our 'zero defects' goal.